Description of the event from the UK ICO’s website:
Understanding the customer complaints journey at the ICO and the impact our work has on our customers.
This session is aimed at any data protection practitioner who is interested in the ICO’s complaints handling process. The aim of the session is to explain how we look at complaints, what to expect from us, and what you can do to help in the complaints process. It will be of particular use if you are responsible for dealing with data protection complaints within your organisation.
Presenters
- Dominic Smith, Group Manager Data Protection Complaints & Advice
- Emma Wright, Group Manager Data Protection Complaints & Advice
- Gillian Cartright, Lead Case Officer Data Protection Complaints and Advice
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